Jual may collect the following information from time to time:
- Your name and Job title
- Contact information, including telephone numbers and email addresses
- Demographic information such as post code, preferences and interests
- Other information relevant to customer surveys and/or special offers
We do not require our visitors to enter any personally identifiable data in order to use our website. We may require this information to better understand your needs and provide you with a better service, and in particular for the following reasons:
- To fulfill any orders and enquiries you make
- Internal record keeping
- Improvements to our products and services
- We may periodically send promotional emails about new products, special offers or other information we think you may find interesting, using the email address which you have supplied and providing that you have consented to receive such communications.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or postal mail. We may then use any further information we gather to customise our website, products and services according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electrong and managerial procedures to safeguard and secure the information we collect online.
Returns
You have a right to cancel your order for items purchased through our website, however any garments in the ‘clubs and teams’ are non refundable as these are made to order, if you are unsure of a size please let us know and we can arrange samples where necessary.
If you are unhappy with other products from our website we accept only unopened returns for replacement or refund within 7 days.
Our returns address is :
Jual Branded Clothing & Promotions Ltd
Units 1 & 2
King Alfred Business Centre
Petherton Road
North Newton
Bridgwater
Somerset
TA7 0BB
Faulty returns must be sent back for inspection before a refund will be issued. If the product is found to have a defect you will be offered a refund or exchange (if available). Returned goods must be adequately sealed in original packaging. Failure to do so could result in only a partial refund being issued. Please ensure you ask for a certificate of posting as proof you have sent the package. If you return an item without proof of postage and it is lost in transit we reserve the right not to issue a refund. You are responsible for the item until we receive it therefore we suggest you return the parcel using Royal Mail Recorded (Signed For) Delivery or similar. We will not refund the postage paid by the customer on unwanted returned items only on faulty items.
Cookies
A cookie is a small file, which asks permission to be place on your computer’s hard drive. These files are typically used for providing customisation to websites you visit, for login systems, shopping baskets and web traffic analysis. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie is only accessible to the website that sets it, and any data is stored in the cookie on your computer and not on the website you are visiting. We use traffic log cookies to identify which pages are being used. This helps us analyse data about our web traffic and make improvements to our website so that it better serves our customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system. No personally identifiable data is collected in this process.
Overall, cookies help us provide you with a better website, enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website, and websites generally.
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites these sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You have complete control over what data you decide to share with us.
We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so.
These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and www.jual.co.uk in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:
Your contract for purchases made through this web site is with www.jual.co.uk
You agree that e-mail can be used as a long-distance means of communication.
No contract for the sale of any product will subsist between you and www.jual.co.uk unless and until www.jual.co.uk accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time www.jual.co.uk sends the e-mail to you (whether or not you receive that e-mail). This confirmation (not request) e-mail amounts to an acceptance by www.jual.co.uk.
You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.
www.jual.co.uk will not pass on your personal or credit or debit card details to any third party.
You undertake that all details you provide to www.jual.co.uk for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
If there are any changes to the details supplied by you it is your responsibility to inform www.jual.co.uk as soon as possible.
Liability
www.jual.co.uk does not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services.
www.jual.co.uk will do its best to correct errors and omissions as quickly as practicable after being notified of them.
www.jual.co.uk do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the www.jual.co.uk website or for any products or services purchased from the www.jual.co.uk.
www.jual.co.uk will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.
Processing of orders
Credit and Debit cards are debited and cheques must have cleared before items are shipped by www.jual.co.uk All prices include sales taxes (where applicable) unless otherwise stated.
Every purchase you make shall be deemed performed in the United Kingdom. The law of the United Kingdom shall govern every aspect of contractual agreement concerning purchases made from this web site.
www.jual.co.uk aim to arrange shipment of all in stock items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. You can keep track of your order status yourself on-line with the order tracking facility on the ‘View My Orders’ page.
Delivery/Title/Risk
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be part-shipped.
Title to any product ordered will pass to you once www.jual.co.uk has received payment in full for that product.
If your delivery address is outside of the United Kingdom you maybe subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; www.jual.co.uk advises each customer to contact their local customs office for further information.
Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Miscellaneous
It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.
www.jual.co.uk may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.
These terms and conditions shall apply when loveleaftea.com accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between www.jual.co.uk and you relating to your purchase www.jual.co.uk advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by www.jual.co.uk
You are advised to read (and are responsible for reading) all information on this website fully.